Ensuring our products are fit for purpose and offer a lifespan above and beyond expectations

Our Guarantees

We work continuously to ensure our products are fit for purpose and offer a life span above and beyond expected. All our guarantees are listed out below, these apply to any defect as a result of faulty design, manufacturing, workmanship or materials.

  • Outdoor Play Equipment | UK Playground Company | Guarantees

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Guarantee Schedule


  • 5 Years: Artificial Grass. Applies to all sports grass materials and play grass materials.

  • 5 Years: Wetpour Surfacing. Applies to workmanship and materials when laid onto an approved appropriate sub-base with precast concrete edgings.

  • 5 Years: Rubber Mulch (structural).

  • 12 Months: Rubber Mulch UV Colour Guarantee.

  • 2 Years: Grass Matting


Every fixing used is zinc coated, galvanised or stainless steel for rust resistance to ensure peace of mind for Years to come.

  • 1 Year: Bolts
  • 1 Year: Screws
  • 1 Year: Nuts
  • 1 Year: Washers
  • 1 Year: Security Fixings
  • 1 Year: Bolt Caps
  • 1 Year: Steel Brackets

Ropework & Chain

The rope-work is made by binding steel wire inside a polypropylene twine which makes it ultra durable and long lasting. All the eyelet fixings are high-impact plastic and the ferrules are all aluminium for the highest quality.

  • 2 Years: Reinforced Rope
  • 1 Year: Polypropylene Rope
  • 1 Year: Chain


Our playground markings are all installed using thermoplastic. When applied, thermoplastic will last for many Years with little to no maintenance required. We use a glass bead additive on every installation so the markings have extra grip. The warranty only applies to the adherence to a tarmac surface in accordance with installation instructions.

  • 3 Years: Thermoplastic Playground Markings

Playground Marking Removal Service

Where a mark and removal service is provided, the area where the mark is removed may be scarred but this appearance should improve over time.

HDPE Panels

All of the plastic panels are made from HDPE (High Density Polyethylene) that is highly durable. All of the panels are also UV stable and are graffiti resistant.

  • 5 Years: Polydek panels – materials and UV stability
  • 5 Years: HDPE (High Density Polyethylene) Panels – materials and UV stability


Large size professional handholds made from resin bound sand with stainless steel threaded inserts and anti-spin secondary fixing point.

  • 1 Year: Standard
  • 1 Year: Alphabet


  • 15 Years: Timber Rounds (Radiata Pine & Laminated Redwood)
  • 15 Years: Sawn Timber (Fifths Redwood)
  • 15 Years: Timber Treatment
  • 12 Months: Plywood

Steel & Metalwork

Steelwork is either aluminium or galvanised mild steel and is treated and primed prior to receiving a vibrant painted finish.

  • 20 Years: Steel-work – structural
  • 20 Years: Galvanising
  • 5 Years: Powder Coating

Resin Bonded Gravel

  • 5 Years: UV guarantee
  • 6 Years: surface stability guarantee

Plastic Slides and Tunnels

  • 5 Years: structural guarantee

Swing Seats

  • 2 Years: structural guarantee

Sail Shades

  • 1 Year: UV Stable Tensioned Sail


We use polycarbonate plastic on all our wall boards and table tops because it is tough.

  • 1 Year: Wall Boards
  • 1 Year: Table Tops
  • 10 Years: Roofing Sheets

Installation Services

Where ESP install the Goods, ESP guarantees the workmanship of the installation for a period of 12 months.